Frequently Asked Question

FAQs

What exactly is non-medical home care?

Non-medical home care involves professional support services that help seniors and individuals live safely and independently in their own homes. This includes assistance with daily activities (ADLs) like bathing, dressing, meal preparation, medication reminders, companionship, and light housekeeping, but excludes services provided by a registered nurse or doctor.

Our caregivers are certified, experienced, and compassionate professionals who undergo a rigorous screening process. This process includes comprehensive background checks, detailed reference checks, and mandatory training in specialized areas like safety, dementia care, and effective communication. We prioritize matching the right caregiver with the client's needs and personality.

Personalization begins with a free, in-home assessment conducted by a Care Coordinator. We evaluate the client's specific needs, daily routine, personal preferences, health status, and living environment. We then craft a flexible, custom care plan that dictates the exact services and schedule required, ensuring the client receives the right level of support at all times.

To ensure continuity and quality of care, we typically require a minimum shift length of [Insert Minimum Hours, e.g., 3-4 hours]. We understand needs vary, so we offer flexible scheduling options ranging from a few hours a week up to 24/7 live-in care.

We prioritize urgent needs. Once the initial assessment is complete and the care plan is finalized, services can often begin within 24 to 48 hours. We work quickly to ensure a seamless transition to professional care.

We do whatever it takes to bring you peace of mind